if they can't answer the questions, then a smart chimpanzee
would've been cheaper, no ?
Seems that way, doesn't it?
I've long subscribed to the notion that tech support people are
just there to infuriate you, the user, into solving the problem
yourself. At that point, it's usually more expedient to
just jump on the net, fire up your favorite seach engine, and find
the answer to your problem yourself.
